Benton County Direct Primary Care | 100% Virtual Adult Medicine

No, insurance is never required. We operate entirely on a transparent, monthly flat fee.

This makes our care perfect for Benton County residents who are uninsured, have high-deductible health plans, or use an HSA/FSA to manage their healthcare out-of-pocket.

Dr. Patel sends prescriptions electronically to your preferred local pharmacy in Richland or surrounding areas, or have it delivered to your doorstep through our wholesale program.

For blood work, we order your tests directly to local Labcorp or Quest Diagnostics, and our statewide lab partners for wholesale prices right here in Benton County.

You simply walk in, get your blood drawn, and we review the results together over video.

We handle roughly 80% of everyday adult medicine—including urgent needs like respiratory infections, minor rashes, and fast prescription refills—safely over text and video.

However, we are not an emergency room.

If you are experiencing a life-threatening medical emergency, you should bypass virtual care and go directly to Kadlec Regional Medical Center or dial 911.

Never. Unlike massive national telehealth corporate chains where you get a random chat operator, we provide true direct primary care.

You get Dr. Patel, a board-certified doctor who gets to know you, your medical history, and stays with you long-term.

Yes. Under current federal law, eligible HSA holders can use HSA funds to pay for qualifying Direct Primary Care (DPC) membership fees.

HSA eligibility and tax treatment depend on your individual circumstances and applicable federal requirements. Please consult your tax advisor if you have questions about your specific situation.

VirtualMD covers your comprehensive primary care, but it is not insurance.

I highly recommend maintaining a high-deductible insurance plan or healthshare plan to cover major emergencies, surgeries, or unexpected hospital stays.

No. VirtualMD does not prescribe controlled drugs under DEA classifications (II–V).

These specialized medications require in-person clinical monitoring and are best managed by a local physical clinic.

I order your bloodwork or scans electronically to our wholesale partner facility nearest to you in Washington.

Because we bypass insurance markups, you pay the heavily discounted wholesale cash price directly to the facility, saving up to 80-90%.

Modern internal medicine relies heavily on high-fidelity clinical data, advanced diagnostics, and targeted symptom analysis.

During our video visits, I utilize guided visual inspections, real-time physiological assessments, and data from your wearable health devices.

A comprehensive telemedicine assessment gives me a detailed clinical picture for the vast majority of primary care needs.

All you need is a standard smartphone, tablet, or computer with a working camera and a stable internet connection.

When it is time for your visit, you will receive a secure, encrypted link via text or email.

There are no complicated software downloads or tech barriers—you just click the link and instantly enter our private virtual exam room.

If you experience an acute physical emergency, you must call 911 or visit an emergency room immediately.

For non-emergency situations where a hands-on physical exam is clinically necessary (such as an advanced orthopedic injury or a specialized palpation), I will seamlessly coordinate your care, write the necessary orders, and refer you directly to a trusted local, in-person specialist or imaging center in your area.

Absolutely. Your privacy is legally protected.

All video consults, phone calls, text messages, and digital medical charts are conducted through a secure, fully encrypted platform that strictly complies with HIPAA regulations.

Your private medical data is completely shielded from insurance companies, corporate networks, and outside tech platforms.

Yes, if you are between the ages of 18 and 64 and otherwise eligible for membership. Some people under 65 qualify for Medicare because of disability or other circumstances.

VirtualMD is a private-pay Direct Primary Care practice and does not bill Medicare for services provided under our private membership arrangement. Medicare beneficiaries who join VirtualMD must sign the required Medicare private contract acknowledging that VirtualMD will not bill Medicare and that Medicare will not reimburse them for these services.

VirtualMD membership is limited to adults ages 18–64.

There are zero long-term commitments. VirtualMD operates on an honest, transparent month-to-month membership.

You can cancel your subscription at any time with a simple 30-day notice.

However, because I deliberately cap my total patient list to protect unhurried, high-bandwidth care for active members, re-enrollment after canceling is subject to clinic availability and a new registration fee.

No. Because medical care is governed by the physical location of the patient, I only provide care to individuals who are physically located within Washington State at the time of our visit.

You must be a Washington resident or be physically inside state borders during our digital consults.

I handle them completely digitally.

I can review, complete, and sign standard medical documentation—such as employer wellness forms, DMV health questionnaires, or non-acute specialist referrals—based on your comprehensive digital medical chart and recent wholesale lab diagnostics.